Shipping policy
Shipping & Delivery Policy
Last updated: 21 October 2026
Where we ship
Moon Tide dispatches every order from our UK fulfilment location. We ship to the UK and to selected international destinations, subject to courier service and import restrictions. The destinations available to you are shown at checkout.
Shipping charges
Shipping is charged separately from the price of your book and is always shown before you pay. Subscription shipping is added to each monthly charge. Our current standard rates per order are:
- United Kingdom: £3.99 (free on orders of £50 or more)
- Europe: £6.99
- United States: £10.99
- Rest of the world: £15.99
If you shop in another currency, the converted price is shown at checkout. Rates may be updated before a new order is placed.
Processing and dispatch
- Monthly subscription editions: dispatched once each month’s edition is ready; the expected dispatch window is shown on the product page before you subscribe.
- Pre-orders: each pre-order shows its own expected dispatch or delivery window on the product page before you buy.
Pre-order lead times
Our special editions are printed in batches. Current supplier estimates are 28–30 working days for printing, plus around 60–70 days for the stock to travel to the UK. These are planning estimates for books arriving with us — not promises about delivery to you. We will always tell you about any significant delays, and your statutory rights are not affected.
Couriers and tracking
Evri is our main UK courier, and we use other couriers for some international destinations. Tracking is provided wherever it is available — please allow a little time for updates to appear.
Customs and import charges
International customers may need to pay import duties, taxes or clearance charges in their own country where these are not included in the checkout price. We will make this clear before you buy wherever it applies.
Delays and missing parcels
We aim to deliver within the timeframe given at checkout. If your parcel is delayed or missing, please email us at hello@moontidebox.com. We will investigate with the courier and provide any remedy required by law — you don't need to chase the courier yourself.
Addresses and damaged deliveries
Please check your delivery address carefully and contact us straight away if you spot a mistake. If your book arrives damaged, keep the packaging and take photos where possible, then see our Refund Policy. Our preferred 14-day reporting window does not limit your statutory rights.
Contact
Moon Tide · hello@moontidebox.com · 23 Norman Place, Leeds, LS8 2AW, United Kingdom